[dev.icinga.com #12462] Icingaweb2 shows twice as many unhandled services

[icinga-migration]

This issue has been migrated from Redmine: https://dev.icinga.com/issues/12462

Created by MarcusCaepio on 2016-08-17 09:48:21 +00:00

Assignee: (none)
Status: New
Target Version: (none)
Last Update: 2016-09-28 09:04:27 +00:00 (in Redmine)

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Hi all,

Icingaweb2 shows twice as many unhandled services as they really are.
E.g. 1 Service Problem is given, it is shown as 2 unhandled Services
See attached screenshot.

Regards,
Marcus

Attachments

• screenshot.PNG MarcusCaepio - 2016-08-17 09:47:24 +00:00

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Relations:

• relates #11566

[icinga-migration]

Updated by TheFlyingCorpse on 2016-08-30 20:39:13 +00:00

• Version of IcingaWeb2?
• Version of Icinga2?
• *NIX/BSD distribution?
• Package source?

I have experienced it myself, however I find it to be an expected behaviour.
I rarely see this issue, it is usually seen when a host or service very recently changed its state and other columns in the browser have not updated yet. It is usually just a few seconds away. A trick is to just hit refresh on the column you think is "out of sync" and it will be fixed immediately intead of in a few seconds.

[icinga-migration]

Updated by TheFlyingCorpse on 2016-08-30 21:10:33 +00:00

Oh, this refs #9612

[icinga-migration]

Updated by TheFlyingCorpse on 2016-08-30 21:11:59 +00:00

Typo above.

[icinga-migration]

Updated by MarcusCaepio on 2016-08-31 11:33:44 +00:00

I don't think this is a sync problem... THe issue only occurs, when you filter for a server and get the view with the red (x unhandled services) notification.
All other counts are fine.

dpkg -l |grep icingaweb2
ii icingaweb2 2.3.4-3ppa1 all simple and responsive web interface for Icinga
ii icingaweb2-common 2.3.4-3ppa1 all simple and responsive web interface for Icinga - common files
ii icingaweb2-module-doc 2.3.4-3ppa1 all simple and responsive web interface for Icinga - documentation module
ii icingaweb2-module-monitoring 2.3.4-3ppa1 all simple and responsive web interface for Icinga - monitoring module

[icinga-migration]

Updated by Clasko on 2016-09-27 14:22:25 +00:00

We experiences a similiar issue. It looks like the number of unhandled services gets multiplied with the number of hostgroups of this host.

e.g.: Host has 1 unhandled service and is member of 4 hostgroups = 4 unhandled services. When i add this host to a 5th hostgroup i will get 5 unhandled services.

Icinga 2: 2.5.4
Icinga Web 2: 2.3.4
OS: RHEL 7
DB: MariaDB 5.5
Package Source: packages.icinga.org

[icinga-migration]

Updated by Clasko on 2016-09-28 09:04:27 +00:00

Addition: This only happens when i use a filter with hostgroup_name

[icinga-migration]

Updated by jmeyer on 2016-10-04 09:36:54 +00:00

• Relates set to 11566

[nilmerg]

Duplicate of #2822, fixed with #3083 and released as part of v2.5.0.